C&S uses lockbox services through Colonial Bank and Superior Bank. Our computer system is interactive with the banks' computer system to keep our records updated daily with payments made to the associaion by its members. Unit and lot owners now have the ability to replace a missing payment coupon directly from C&S without the wait of ordering a replacement coupon from the bank. We call this "Coupon On Demand" and it is a new service we can provide for both Colonial Bank or Superior Bank community associations. We are working with the banks to eventually offer this service through our website so you will not need to email or phone C&S.